In the weeks leading up to now we have taken every precaution, following every guideline provided by the CDC and CMS including restricting entry, monitoring aggressively our staff and residents for signs and symptoms, excessive training and retraining on staff proficiency for infection control, deep cleaning, social distancing, and many other proactive measures to ensure our residents and staff safety. Unfortunately, due to the nature of the novel virus and long incubation period during which most people are asymptomatic, we have identified at least one case in the facility who has tested positive for COVID-19. So what does that mean? Well, we have notified the appropriate authorities including the Department of Health, and Health and Human Services. They were very complimentary of our efforts thus far, and had no further recommendations to reduce the risk other than what we are already doing. We have isolated the risk, but we must be aggressive with our efforts. Therefore we are prophylactically isolating all residents in the area potentially affected. Rest assured we have plenty of support at all levels, and despite the PPE shortage around the country we are not without the needed supplies. We remain in daily communication with the appropriate individuals, and appreciate everyone's support. Rest assured if your loved one has been presumed positive or is exhibiting a change in condition, the resident representative will be contacted immediately.
Taking the time and patience to listen to the needs of each individual in order to ensure the best quality service around
Being compassionate about our ability to positively affect and improve the lives of others
Building relationships while focusing on the personal needs of each family member placed in our care to enhance their quality of life and daily experiences.
Respecting the uniqueness of each individual, and drawing strength from our diversity
Continually trying to improve our services and quality of care by using innovative approaches in our quest for excellence
The rights of our residents and being good stewards of our resources
“I want to thank you and the entire staff at Brentwood for the fine care given to my wife. I feel that the care shown to her was and is the important ingredient to her improved recovery. She is getting around on her feet more confidently now. The wound care given was professional and commended by hospital staff at Baylor.”
“I have been so impressed with your staff, my brother was admitted to your care because of several problems that will not let him live without assistance. I have heard many horror stories about nursing homes but I find that not to be true with your organization. In fact, we the family find your staff members to be kind, considerate, ready to listen, and very professional.”
“Everyone there is so nice to me, it is a fine place to live.”
“Words can’t truly express my gratitude concerning the loving care my father was given during his stay at Brentwood II.”
“I have been here five years and one reason I’ve stayed here is because of the many CAN’s who have helped me so much and in so many ways over my years at Brentwood.”